
Questions |
Does your filtering service work on a Mac?
Unfortunately, No.
While our backend services run on Linux (CentOS), our client filter is windows based and does not run on Apple's Mac OS at this time.How Does the Free Trial Work?
The Free Trial allows you to try our Premium, Fully Managed Internet Filtering Service free of charge for 30 days!
You'll receive the same great service and support our clients rave about. If at the end of your trial period you decide not to continue using our service, simply cancel and owe absolutely nothing!Why do you need my credit card number?
To create an Account, we need to validate your identity and verify that you are at least 18 years of age.
While there are no foolproof ways to verify someone's age over the Internet, we use a credit card as a reasonable way to ensure that you are giving us accurate information. The following credit cards can be used to verify your age: MasterCard, Visa, American Express, and Discover. You can also verify using a debit card with a Visa or MasterCard logo.We will not charge your credit card!
When you give us your credit card information, we verify that information with your bank. If the information matches, we create your Account. This is the only means My Internet Doorman uses to verify that you are an adult, so you will be unable to create an Account without a valid credit card.
Why do I have to subscribe, why can't I just "buy" the software?
- Constant updates - The internet is an extremely dynamic environment; changing every second!
My Internet Doorman updates it's database of sites on the fly - within seconds of a new site being hit, our AI engine analyzes and categorizes to protect you and your family 24/7.
- Your subscription also ensures that you are protected from any new threats we uncover... since our software runs on our servers, we do all the updating, you never have to worry about upgrades!
If you check, You'll find that most reputable companies, even those "selling" software, require a subscription.
What Does My Subscription Include?
Your subscription Includes:
- PREMIUM FILTERING SERVICE PROTECTION for your computer
- Daily, simple to understand “ALLOWED & DENIED SITES REPORT” sent to your email address
- If desired, copies of the reports sent to your accountability partner(s)
- Ongoing Support; friendly, knowledgeable, and professional!
- Custom Settings; our filter specialists can help meet your families specific filtering and monitoring needs
What Should I Expect After I Subscribe / Register?
- Within 24 hours you will receive a Client Set Up Email which will include:
- A link to our "Doorman" installation utility
- Your Unique License Key(Only used during the installation process)
- Easy step-by-step instructions
- The Internet Doorman Icon in your system tray tells you that we’re on the job, and you have peace of mind.
- You and your accountability partner (if applicable) will receive daily report, showing your surfing trends
I'm not the least bit technical, as a matter of fact, my kids know way more about computers than I do... how difficult is it to set up my computer(s) to use your service?
My Internet Doorman was designed with you in mind!
Since we do all the filtering on our servers, the small (671 kb) web client downloads in minutes and just about installs and configures itself in seconds. If you need help call our toll free technical support at 1-800-551-8517.
Why should I use your service?Blocks Pornography - Protects You and your Children
Our specially designed filtering profiles block offensive material
- from pornography to bomb making to hate speech and beyond without over-blocking!
But it doesn't stop there, our filter specialists can customize a profile to meet your family’s exact needs!Blocks Social Networking Sites & More
There are many ways your children can access pornography and other offensive material on the Internet and My Internet Doorman is there, providing full protection beyond the World Wide Web!
If desired, we can block MySpace, Facebook, and most similar sites. But we don't stop there, this same great service can also restrict access to Usenet, Peer-to-Peer File Sharing networks, Chat Rooms, Instant Messages, FTP, Forums and email.
Chances are, you probably never even knew these things existed, but your kids do!Integration With Popular Search Engines
We lock the Family Filter Setting (safe search) so it cannot be turned off on Google, Yahoo, AOL and other
major search engines, avoiding exposure to millions of adult images and videos.
More importantly, unlike most software products, NO ONE can bypass the safe search settings because there is no password!Regulate How Much Time Is Spent On-Line
With Internet Access Time Scheduling, you control when the internet can be accessed and when it cannot.
A simple [ON at 6 AM OFF at 10 PM] can be a great benefit on school nights!Perhaps you want to get fancy and allow access to IM (Instant Messaging) from 6 PM until 8 PM - anything you can dream up our filter specialists can implement for you quickly and easily; we're only an email or toll-free call away!
Our Filtering Process Cannot Be Bypassed
Unlike traditional filters and parental controls, which teenagers easily bypass, our unique technology prevents breeches; even by companies, that pride themselves on bypassing filters put in place by parents and employers!All filtering is done on our servers and there are no passwords for kids to figure out or find!
And nope, Proxy-Anonymizers (the latest trick) can't even be used!
